- Ombudsman

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PA Link & You Working Together


The mission of the PA Link to Aging and Disability Resources is to improve access to long term services and supports for individuals, their loved ones and caregivers, regardless of age, income, or ability, through an integrated network of partner agencies committed to expanding the use of community based...


How Can an Ombudsman Help You?


If you live in a long-term care or assisted living facility remember that the Ombudsman is your advocate to help in working out issues or concerns that arise. I first met Jennifer, a fifty something year old woman last year. Jen reported injuring herself, a small cut, maybe a nick gardening or chopping...


What in the World is an Ombudsman?


Have you ever seen a word and thought, “What is that, where did it come from, and what in the world does it mean?” For many, the word “ombudsman” elicits that response. It’s only early summer, but Ombudsmen (and Ombudswomen!) across the state have already made hundreds of visits to local long term care...


Facing Conflict is a Healthy Choice?


Soon after four people in the mediated session sat down, they were wringing their hands with stress. Voices strained. The last months had literally brought headaches and sleepless nights for some. And now each was being asked by mediators to tell their story – to listen while others told things from...


Family Decisions Can be Stressful – Help is Available!


Have you ever had a disagreement within your family? Everyone has. As things change, such as family members aging, there are many decisions to be made: healthcare, finances, guardianship, power of attorney, estates, wills...and so much more! These decisions may be challenging to make given that they...


A Lesson Learned By An Ombudsman


One of my first complaint investigation as a Long Term Care Ombudsman came from a man who stated he was being denied dessert by staff at meal times. When I asked the facility about this they responded that he is diabetic and should not have sweets by order of a physician and request of the family. ...


Long-Term-Care Ombudsman. What’s That?


Ombudsman:   Swedish word meaning “One who speaks on behalf of another” Our Purpose:  We are a free advocacy service mandated by the Older Americans Act to help all nursing home and assisted living residents maintain their quality of life by ensuring that their rights are protected. Who We Help: ...


What is an Ombudsman


The Long Term Care Ombudsman Program was created to provide advocacy for individuals who live in long term care facilities and assisted living facilities and who may feel powerless and vulnerable. The Ombudsman develops a relationship with individuals who live and work in the facility, they have an understanding...


What is an Ombudsman


The Long Term Care Ombudsman Program was created to provide advocacy for individuals who live in long term care facilities and assisted living facilities and who may feel powerless and vulnerable. The Ombudsman develops a relationship with individuals who live and work in the facility, they have an understanding...

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