Caregivers are the backbone or foundation of any assisted living facility. There is a shortage of caregivers in our community and nationwide. The amount and type of training caregivers receive when first hired is important, as well as the ongoing training the facility provides.
*Ask when you tour about the training caregivers receive, “How long is it? How are their skills evaluated?” or “How much experience does the most experienced caregiver here have?”
*Ask specifically what the facility is doing to attract and retain excellent caregivers. You may consider asking- “Of all the caregivers that work here, who has been here the longest?”
*Ask what is the process is if a resident or family member is not happy with the care that is provided by a caregiver. If this process sounds vague, odds are there isn’t an official process in place.
Make a free call to Charity Young, RN, BSN, Senior Care Advisor with Boise Care Connections for more tips 208-917-3776.
Phone (208) 917-3776